TCF
Commitments
Treating Customers Fairly (TCF)
Purple Stone is fully committed to the six TCF outcomes.
- Culture of Fair Treatment
- Products Designed for Customer Needs
- Clear Information at Every Stage
- Suitable Advice
- Products Perform as Promised
- No Unreasonable Barriers
We ensure that clients receive fair value, clear information, quality advice, and service that protects their interests at every stage of the client journey.
Our Compliance Commitment
- FAIS-aligned processes
- Fit & Proper representatives
- Strong governance & oversight
- Data protection via POPIA
- Fair complaints handling
- Transparent fees & remuneration